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If there will be any update, amendment, or changes to this policy, then these will be posted on this page.

If you have any questions, please email us at [email protected]

For times when we’re not available or in the event of an emergency, here are some useful numbers.
The following contacts are for the United Kingdom. Other countries numbers may vary.

It’s an emergency

If you don’t feel safe, feel suicidal or may have harmed yourself, you need urgent medical help and should:
  • Call 999
  • Go straight to A&E
  • Call a crisis team in your area
Ask someone to help if you’re unable to do this yourself. You can use the NHS website to find urgent mental help in England by clicking here. Remember, you’re not wasting anyones time. Your mental health is important.  

I need to talk to someone

Here is a list of listening services that you can contact: Telephone: Text Message (SMS):
  • Shout – message: 85258

Call/message costs may vary dependent on your telephone provider. This list is correct as of: 01/01/2024. The content provided by knus is not intended to be a substitute for professional medical advice, diagnosis, image interpretation or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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